| All members of NAVBA are required to
abide by the following Code of Ethics as a condition of membership:
I
PLEDGE to continually strive to build skills in thinking and
reacting with a logical mind, which is required when working in the legal
field.
I
PLEDGE to make business decisions based on ethical perspectives
rather than my personal beliefs and emotions.
I
PLEDGE to safeguard the interest of my colleagues and clients
and will not knowingly be a party to any illegal or unethical activity.
I
PLEDGE to protect any type of confidential information that
is obtained in the performance of my duties, and will not use such information
for personal gain nor in a manner that would be detrimental to my client
or any other party.
I
PLEDGE to accurately represent my skills, recognize my limitations
and only offer professional services that I feel competent to provide.
I
PLEDGE to refer my client business to other virtual bankruptcy
assistants that I know to be competent to perform any services that I do
not have the skill, training or time to perform.
I
PLEDGE to place each client’s best interest first and foremost,
making reasonably certain that I have the necessary skills and resources
to provide the support needed before entering into a client relationship.
I
PLEDGE to accept responsibility for all the work I perform,
admit my mistakes and do whatever is possible to rectify any problems that
arise to the satisfaction of my client.
I
PLEDGE to maintain accurate and sufficient records of all client
work that I perform and provide this information to the client in the form
of a detailed and accurate invoice.
I
PLEDGE to safeguard and protect all confidential data as well
as backing up all client data. I will provide this data to the client
(at no cost) on CD, DVD or other secure method upon request.
I
PLEDGE to exercise due diligence in preventing identity theft
by shredding all personal information regarding clients and their debtors
in regard to credit card information, social security and other identifiable
data that is not being retained in relation to the bankruptcy case.
I
PLEDGE to maintain the highest level of professionalism, and
refrain from misrepresenting any authority entrusted to me.
I
PLEDGE to not intentionally partake in any activity, especially
libel or slander, that could damage the professional reputation of another
virtual assistant.
I
PLEDGE to not engage in copyright infringement or theft of any
other virtual assistant's intellectual property.
I
PLEDGE not to engage in unfair business trade practices at all
times.
I
PLEDGE not steal clients from another virtual assistants, but
rather to offer to work together in a financially rewarding way that is
just as beneficial for me as the other virtual assistants.
I
PLEDGE to be accepting of others' opinions, values, beliefs
and acknowledge they are as valid as my own.
I
PLEDGE not to use any confidential information gained through
my professional association with colleagues for personal benefit of any
kind.
I
am a professional member of The National Association of Virtual Bankruptcy
Assistants and therefore understand my ethical responsibilities to
my clients and myself. I will conduct myself with the highest degree
of integrity and take full responsibility for my actions and the outcome
of my actions. I only provide services consistent with my current level
of competence and will inform my clients of conditions that may limit my
effectiveness. I take full accountability for my work and admit my mistakes
and will correct them immediately. My clients are my number one priority
and I agree to act as a representative of my clients and protect their
interests at all times. I am consistently looking for ways to better myself
and continue to educate and update my skills and knowledge. I agree to
work as a team player within the virtual assistant community and would
never intentionally harm the professional reputation or practice of another
virtual assistant or anyone with whom I do business.
|