A virtual bankruptcy assistant is only as efficient as their tools. The right software saves hours on every case, keeps forms current and makes your work easy for attorneys to use. The wrong choices create rework and security worries. This guide covers what to look for, without recommending any single product, since the best fit depends on the attorneys you work with.
1. Petition preparation software
This is the core of the job. Specialized bankruptcy programs guide you through the schedules and statements, carry information from one form to another, run the means test and produce court-ready forms. NAVBA's exam pages note that candidates need bankruptcy software such as Best Case Bankruptcy installed, which gives you an idea of the kind of program that is standard in the field.
When you compare options, consider:
- Current official forms. The forms and the means test figures change, and the software must update promptly. Ask how and how fast.
- Compatibility with your attorneys. Many firms already own a program. If you use the same one, or one that can import and export in a compatible format, your drafts reach them ready to review. Ask before you buy.
- Chapter 7 and Chapter 13 support, including plan tools if you intend to do Chapter 13 work.
- Means test and exemption data kept up to date, and clear indication of which data version is in use.
- Support and training. Good documentation and responsive support pay for themselves the first time you hit a problem near a deadline.
- Cost and licensing. Whether it is per user, per case or by subscription, and whether it can be used on more than one computer.
A good way to learn the tools is through training. NAVBA's training page explains the courses available through 713 Training.
2. PDF and document tools
You will constantly deal with scanned statements, pay records and signed forms. A solid PDF editor lets you combine, reorder, rotate, bookmark and redact documents. A scanner or scanning app that produces clear, searchable files saves time when clients send photographs of paperwork.
3. Secure file transfer and storage
Debtor files contain Social Security numbers, account numbers and tax returns, so ordinary email attachments are not a good way to send them. Look for encrypted storage and transfer, access controls, and the ability to delete files for good. Many attorneys have their own preferred portal, so be ready to use it. Our guide to protecting debtor data when you work remotely covers the practical steps.
4. Password manager and two-step verification
With many logins and sensitive data, a password manager and two-step verification on every account that supports it are basic hygiene. Attorneys increasingly ask about this when they vet an assistant.
5. Backups
The NAVBA Code of Ethics includes a pledge to protect and back up client data and to provide it to the attorney on request. Set up automatic backups of your working files, test restoring them, and keep a clear policy on how long you keep case files and how you destroy them afterwards.
6. Tracking and invoicing
The Code of Ethics also asks members to keep accurate, thorough records of every task and to give attorneys a detailed invoice. A simple time and task tracker, plus an invoicing tool that itemizes work by case, makes that routine. See pricing and getting paid as a VBA for ideas on structuring what you charge.
7. Communication and scheduling
Attorneys value fast, clear communication. A dependable phone or video tool, a shared calendar for deadlines and a way to track open questions on each case help you look as organized as you are.
8. A reliable setup
A fast, up-to-date computer, a second monitor, a backup internet connection and a way to keep working through a power cut are small investments that protect you against missed deadlines.
A sensible way to start
- Ask your first prospective attorneys which software they use.
- Choose petition software that matches or works with it.
- Add the security and backup tools before your first client file arrives.
- Add tracking and invoicing so your first invoice is professional.
The rest of the setup is in our business setup checklist. When you are equipped and ready to be found, join NAVBA for a listing in the directory where attorneys search.
This article is general information about bankruptcy practice, not legal advice. Local rules, trustee preferences and state law vary, so confirm current requirements for your jurisdiction.
